Privacy Policy

At JAP The Brand, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when using our website and services.

Information We Collect

1. Personal Information

When you interact with our website or make a purchase, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through our payment partners)

2. Non-Personal Information

We may also collect non-personal information, including:

- Browser type and version
- Device information
- IP address
- Cookies and usage data

How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To fulfil and deliver your orders, and communicate order updates.

Customer Support: To assist with inquiries, returns, or issues with your order.

Marketing: To send promotional emails, special offers, and updates (with your consent).

Website Improvement: To enhance your browsing experience and analyse website performance.

Sharing Your Information

We respect your privacy and will not sell or rent your personal information. However, we may share your data with trusted third parties, including:

Service Providers: Payment processors, shipping companies, and IT service providers necessary to deliver our services.

Legal Obligations: When required by law or to protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyse website traffic and usage patterns
  • Enable personalized content and advertising

You can manage your cookie preferences through your browser settings.

Data Security

We implement robust security measures to protect your personal information, including:

  • SSL encryption for secure transactions
  • Regular monitoring and updating of our systems to prevent unauthorized access

Your Rights

You have the right to:

Access Your Data: Request details of the personal information we hold about you.

Update Your Data: Correct or update any inaccuracies in your personal information.

Delete Your Data: Request the deletion of your data, subject to legal obligations.

Opt-Out of Marketing: Unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of our emails.

Retention of Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: info@japthebrand.com

Thank you for trusting JAP The Brand. We are committed to safeguarding your privacy and ensuring a secure shopping experience.